PBXact Premise Systems Feature Support Included in All Systems

Business Features
Calling Features
Telephony Support
  • Flexible Time-Based Call Routing
  • Built-In Conference Bridge
  • Fax to E-mail
  • Hunt/Ring Groups
  • Music on Hold
  • Voicemail Blasting
  • Find Me / Follow Me Calling
  • Personal IVRs
  • Wake Up Calls
  • Support for Video Calling
  • Secure Communications (SRTP/TLS)
  • Announcements
  • Text to Speech
  • Calling Queues (ACD)
  • Interactive Voice Response (IVR)
  • CRM Link Module
  • Three-Way Calling Support
  • Voicemail
  • Voicemail to E-mail
  • Caller ID Support
  • Call Transfer
  • Call Recording
  • Do Not Disturb
  • Call Waiting
  • Call History / Call Detail Records
  • Call Event Logging
  • Speed Dials
  • Caller Blacklisting
  • Call Screening
  • Open Standards Support for Multiple Protocols
  • SIP, IAX2, PRI, T1, E1, J1, R2, POTS/Analog, ISDN, GSM
  • WebRTC
  • Softphone Support
  • Specialty Device Support
  • Door Phones
  • Overhead Paging
  • Strobe Alerts
  • Paging Gateways
  • Voice Gateways
  • Failover Devices
  • Desktop and Mobile Phone Support
Administration User Control Panel (UCP) Zulu UC
  • Upgrade System with Granular Control
  • System Dashboards
  • Bulk Import Utilities (Trunks, Extensions, Users, DIDs)
  • Localization in both GUI and Sound Files for Multiple Languages
  • Backup and Restore Utilities
  • Custom Destination Administration
  • Web-based Config File Management When Needed
  • System Recording Management
  • GUI Controls for DNS, Network Settings, and More!
  • Responsive GUI (Desktop, Tablet, and Mobile Device)
  • WebRTC Softphone
  • Call History (Details and Recording Playback / Download)
  • Contact Management
  • Presence Management
  • Conference Room Management
  • Settings Management
    • Find Me / Follow Me
    • Call Forwarding, Call Waiting, Do Not Disturb
    • Call Confirmation
  • Voicemail
    • Visual Voicemail – Playback and Management
    • Notification Options
    • Greetings Management
Zulu UC Desktop Application

  • Firefox and Chrome Click to Call
  • Firefox and Chrome URL Call Popups
  • Click to Dial from Outlook
  • Send and Receive Faxes
  • Send and Receive SMS
    • With SIPStation SIP Service only
  • Softphone for making and receiving calls
    • Tied to your primary extension
  • 1 Zulu User license included with each Extension license on the PBX up to 1000 users only.
    • Example a PBXact 60 comes with 60 Extension licenses and 60 Zulu User licenses.
    • Example a PBXact 5000 comes with 5000 Extension licenses and 1000 Zulu User licenses.
The Base Platform includes a base of system enhanced features (see chart below)

Additional functionality can be added as needed:

  • High Availability (License Required per PBX Node)
  • Call/Contact Center Features (Enhanced Call Center Functionality)
  • Operator Panel / Wall Boards
  • Third Party Phone Support (for Non-Sangoma IP Phones)


 Enhanced Features

(Known as Commercial Modules in FreePBX)

PBXact Premise

Included in Base Price

PBXact Add On Bundles
Call Center
Third Party
Phone Support
Call Recording Reports (thumbs up)
Class of Service (thumbs up)
Conference Pro (thumbs up)
EndPoint Manager Sangoma Phones Only (thumbs up) (Non Sangoma Phones)
Extension Routing (thumbs up)
Fax Pro (thumbs up)
Park Pro (thumbs up)
Page Pro (thumbs up)
Phone Apps Sangoma Phones Only (thumbs up) (Non Sangoma Phones)
SysAdmin Pro (thumbs up)
User Control Panel Device Management Sangoma Phones Only (thumbs up) (Non Sangoma Phones)
Voicemail Notify (thumbs up)
Voicemail Reports (thumbs up)
XMPP Pro (thumbs up)
High Availability  Purchased as a Add On
Operator Panel XactView 20 Pack Purchased as a Add On
Operator Panel XactView Queue License Purchased as a Add On
Zulu UC Desktop Application (thumbs up) Max 1000 users
Appointment Reminder (thumbs up)
Broadcast (thumbs up)
Caller ID Management (thumbs up)
Outbound Call Limiting (thumbs up)
PIN Set Pro (thumbs up)
Queue Pro (Includes Queue Call Backs) (thumbs up)
Queue Reporting (thumbs up)
Web CallBack (thumbs up)
CRM Link Module (thumbs up)
Queue WallBoard Purchased as Yearly Add On
Sangoma Property Manager Purchased as Yearly Add On